insights

Karen Armstrong Tucker

1 min read

ADVISORY CLOUD INTERVIEW- EXPLORING ITSM & SIAM STRATEGIES

STRATEGY I had the privilege to share my thoughts and perspectives with AdvisoryCloud. "My vision is to advise boards across all...

Karen Armstrong Tucker

1 min read

ADOPT & EMBED Our experience shows us that the key to your Program, Transformation and Operational Success is always your People. We...

Karen Armstrong Tucker

2 min read

UPLIFT- CLARITY AMONGST THE FOG SIAM has a strong dependency on Best Practice Service Management capability to be a Success. During many...

Karen Armstrong Tucker

2 min read

REVIEW & ASSESS- CURRENT STATE SERVICE INTEGRATION How far away is your Organisation from adopting SIAM? How well are you managing your...

Karen Armstrong Tucker

2 min read

Throughout my Consulting Career, the most common challenge I see over and over again that retrospectively requires remediation, is the...

Karen Armstrong Tucker

1 min read

This is what Harp Strategy are passionate to offer you. We believe in the SIAM Journey and would love to guide you toward Success!